The room we booked was newly renovated and extremely pleasant with a view. The venue was set in the very central position close enough to a lot good restaurants and gelateria and the museum and tourist attractions and a direct bus to The Mall which is an outlet...

Well, the area was very busy overall.

The hotel staff were extremely friendly, both during the night shift and morning shift. the breakfast was delicious, especially the pancakes, the best we had in Florence. - the hotel's proximity to a train station was convenient for getting around.

Good location! I arrived at the Santo Lucia train station and the hotel is about 3 minutes away. Very easy to get around from there. Andrea at the front desk, he was very friendly and helpful. Room was spacious, and clean. Nice bathroom.

Andrea at the front desk, he was very friendly and helpful. However the rest of the staff at the reception was not. Specially the lady that worked in the evening. The internet, did not work for most of the time.

The staff were fairly friendly, provided us with good services. We stayed in the a twin room equipped with a big bathroom and pancakes and balcony.

Convenient location close to the center. The twin room we stayed in was well-kept, had a nice balcony, and even came with a wake-up service. ⭐️

Very good location in the centre of Florance, near the railway station and most of the sightseengs

The view from the room was awfull, beds were extremely unconvinient

You cannot believe how this hotel is close to Firenze SMN station (central station of Florence) and distance from hotel to station seems closer than description of map. Also, hotel staffs were all nice.

The food options were fantastic and there was a great variety to choose from, plus the location near Via Faenza was wonderful!

Close to train station and the center of the city. Free of charge internet access.Very helpful staff.

No air-condition, no windows, very noisy- you can hear everything in the other rooms and corridor and everyone can hear us. Disgusting coffee and breakfast.

Good location next to the train station and within walking distance to lots of great food and shopping. The rate was reasonable.

Room appeared to be slightly unfinished as there was tape covering the smoke detector on the ceiling and the signs for the room were on the floor by the door. Our toilet did stop working, but was fixed the next day when we returned. There was also no shower curtain which was a bit odd. The traffic was rather noisy at night.

The hotel is very centrally located, close to the main train station and top attractions in Florence. Plus, there's a supermarket right next door. Trattoria Guelfa, a great dinner spot, is just a short walk away, around 4-6 minutes.

Close to the train station.

We got mosquito bites at night, one person even got 10 bites.

Location, location, location!!!! The location was extremely great (opposite the main train station, Firenze, smn). Everything within walking distance. Also, the staff spoke in English and was very helpful in answering questions. Although the hotel doesn't look like much from the outside, it's quite nice on the inside. Would definitely recommend!

The twin room with a balcony had all the essentials required. Having a mini-bar, central heating, and satellite TV in the room was very convenient. - the location of the hotel is particularly good, with restaurants nearby.

Stayed in a twin room that was well-organized with a sofa that turned into a bed. 🛏️